Refund & Cancellation Policy

Refund Policy

We at Speed Web Services LLP adhere to clear refund and cancellation policies for all our offered services. Please review the respective service level agreement for detailed terms before initiating a refund or cancellation request.

Cancellation Policy / Refund Policy

If a customer wishes to cancel a service, they must send an official request via email to info@speedwebservice.in or mail a signed letter to our registered office address.
Our finance and management team will review the case and provide guidance on the next steps.
In cases where the issue is verified to be from our side, the refund process will be initiated within seven (7) working days of approval.
Clients will be notified by our accounts team once the refund is processed.
Unverified or incomplete requests will not be considered valid.

Money Refund Policy

Speed Web Services has specific refund policies applicable to different services. Please refer to the relevant service agreement for precise terms. Refund eligibility will depend on various factors such as project progress, contractual commitments, and third-party costs incurred.

We are not responsible for reimbursement of third-party charges or payment gateway fees. The final refund amount will exclude these non-recoverable costs.

Refund Schedule

Reason for Cancellation	Refund Policy	Explanation
Within 24 Hours after placing the order	90% Refund	10% will be deducted for payment gateway and processing charges.
Within 2–3 Days after advance payment	50% Refund	Team allocation and initial project setup costs apply; hence, 50% deduction.
After 3 Days from project confirmation	No Refund	Work will have commenced and resources allocated, making refund infeasible.
Client overpaid by mistake	100% Refund (less gateway fees)	Excess payment will be refunded after deducting payment gateway charges.
Client does not like the design	No Refund	Multiple revisions are provided during the design phase to ensure satisfaction.
Work delayed due to Speed Web fault	Up to 50% Refund	Refund applicable after verifying documentation and correspondence delays caused by us.
Technical or third-party hosting/domain issues	No Refund	We are not liable for issues caused by third-party vendors or service providers.
SEO-related issues from third-party sources	No Refund	Refunds are not applicable for SEO delays or failures due to third-party dependencies.

Need Assistance?

Email for Refund Requests

info@speedwebservice.in

Registered Office

#510, 16th Cross, 2nd Stage, Indiranagar, Bengaluru, Karnataka - 560038

All refund requests must be submitted in writing with supporting documentation. Processing time may vary based on payment method and bank processing times.